An essay to FDev:

The cheating revelations have put plenty of problems in the game in a new light for me. If you need a TL;DR, I won't mince words. I'm beginning to really lose confidence in you guys. I'm not sure if you guys can handle this development anymore.

Now, I'm not going to say stopping cheaters is easy. There's a whole slew of problems that come with anti-cheat. It's difficult. I understand.

But let's talk the elephant in the room. HUD colors. Simple hacks were able to modify HUD colors exactly how we've been requesting from you guys for years now. And yet, you guys say that it's impossible given how the code was implemented. FDev, are you lying to us? Or are you incompetent? If you can't implement a simple method of HUD color change (there's a whole colorblind community that you're screwing here), how can we trust you with the development of the game to you going forward? If anything, you should take some pointers from those hackers. They might know the game better than you do.

And if you lied to us, then you're a lazy developer and a liar, and deserve no respect from this community. If this is the case, end the dialogue here. I want nothing more from you.

But speaking of knowing the game better than you do. This amazing community that you've fostered: they know this game better than you do. By far. We're a hardcore community that learns all the ins-and-outs, all the ups-and-downs. This game lives and dies by having an active community, yet you choose to not interact with it whatsoever. I can't understand why, but I'm going to try to persuade you to change anyway.

Enter right: Ubisoft and DICE LA.

Let's talk DICE first. Anyone remember Battlefield 4? I'm sure some of you do, and if you don't, I suggest you look into it. Both Battlefield 4 and later Rainbow 6 Siege are the greatest comebacks in gaming history, and I want you to learn something from them. Battlefield 4 launched in a miserable state: absolutely unplayable. Glitches, server issues, even cheating: all rampant. This went on for a year and a half under the reins of DICE Stockholm. Here's what DICE LA did to turn things around:

LISTEN TO YOUR COMMUNITY.

Work with them! Your community knows your game better than you ever will! And there's no shame in that. But you need to listen. DICE LA immediately became more transparent with its community and it benefited greatly. They created the PTE or Player Test Environment, a, then, revolutionary model that is now used today by several developers for its effectiveness. There is no benefit to being a black box. Let the community actively work with you on the game development. Take feedback seriously. And don't be afraid to make bold moves. Doing something will inevitably upset a few people. Doing nothing upsets everyone. Just don't pull off another drag munitions buff. That will definitely upset everyone.

Now Ubisoft. Rainbow 6 Siege. Its success story is more than its development. It's also a marketing story. But let's talk about a specific instance where Ubisoft risked everything and changed the face of the game forever for the better.

Operation Health.

A tired joke among Rainbow 6 community members, "Operation health is basically a three-month period to we will take to fixing and repairing the game." Now, I say joke because Siege always has its fair share of issues, but let's see what Operation Health is in reference to what you're doing right now and how you could follow in Operation Health's footsteps.

You have stated that there will be no update until 2020. While this might stir up anger by some in the community. I disagree with them. This is acceptable. You have also stated that it will focus on small updates that will improve quality of life.

Here's the issue. My quality of life has improved minimally in this game. On the contrary, for a good week, QoL was much worse than it was before then. All these glitches that were introduced as a result of poor QA testing.

But Operation Health, likewise, was a bold move that angered its community, yet it brought about QoL updates that people can't imagine living without today. It was a clear success. Can you say you're doing the same?

If you say you're going to do something, be serious about it. If we have to wait until 2020 for the next update, we won't mind waiting a bit longer for better QA testing. You did not have to push the April update out in such a rushed manner. It did not affect the game greatly. And at it's launch only brought more problems.

Also much like DICE LA, Ubisoft also created the TTS or Technical Test Server and actively worked with the community to see what needed fixing and how it could be fixed.

I cannot stress this enough.

If you can, please do the same. And if you cannot, at least have an open dialogue with your community. Developer direct. We appreciate your community managers but a developer liaison is what we really need. Let us know what is holding back Ice Planets and Fleet Carriers. We'd love to know. We might be able to help. Don't be an arrogant developer that closes yourself off from the community. You have an opportunity here to set Elite Dangerous up for even more greatness. Don't drop the ball.

I have my doubts that you guys can pull this off. I really do. I've been a player for only six months, and experienced so much good in this game, but I've studied your development over the game's lifespan and have experienced its problems firsthand. I'm sure you won't succeed unless you change.

This is a plea. There is no shame in using your community's ideas, to take advice from the experts in your community. In your current state, you don't deserve the community that you've fostered, because you aren't respecting the community the way you should. Listen to us. We can help you help us. The game will improve greatly, and the community will respect you that much more for that.

Love,

Some commander, hoping for change
 
Honestly I have lost all hopes...

Elite Dangerous is the only game in my life that still keep me playing after more than 1 year and over 850h.
It's the only game that I have been diligently following official forums & news from the Devs every day.

I dream of the day when FDev will wake up and involve us more in their decisions and development process like many other devs do...

It actually makes me sad to see how much salt they get on their Facebook page and livestreams...it's far more worst than SC & NMS.

This game is amazing (even with the bugs), FDev community team is awesome but the big guys up there should really re-think their way to interact with us.
 
The cheating revelations have put plenty of problems in the game in a new light for me. If you need a TL;DR, I won't mince words. I'm beginning to really lose confidence in you guys. I'm not sure if you guys can handle this development anymore.

Now, I'm not going to say stopping cheaters is easy. There's a whole slew of problems that come with anti-cheat. It's difficult. I understand.

But let's talk the elephant in the room. HUD colors. Simple hacks were able to modify HUD colors exactly how we've been requesting from you guys for years now. And yet, you guys say that it's impossible given how the code was implemented. FDev, are you lying to us? Or are you incompetent? If you can't implement a simple method of HUD color change (there's a whole colorblind community that you're screwing here), how can we trust you with the development of the game to you going forward? If anything, you should take some pointers from those hackers. They might know the game better than you do.

And if you lied to us, then you're a lazy developer and a liar, and deserve no respect from this community. If this is the case, end the dialogue here. I want nothing more from you.

But speaking of knowing the game better than you do. This amazing community that you've fostered: they know this game better than you do. By far. We're a hardcore community that learns all the ins-and-outs, all the ups-and-downs. This game lives and dies by having an active community, yet you choose to not interact with it whatsoever. I can't understand why, but I'm going to try to persuade you to change anyway.

Enter right: Ubisoft and DICE LA.

Let's talk DICE first. Anyone remember Battlefield 4? I'm sure some of you do, and if you don't, I suggest you look into it. Both Battlefield 4 and later Rainbow 6 Siege are the greatest comebacks in gaming history, and I want you to learn something from them. Battlefield 4 launched in a miserable state: absolutely unplayable. Glitches, server issues, even cheating: all rampant. This went on for a year and a half under the reins of DICE Stockholm. Here's what DICE LA did to turn things around:

LISTEN TO YOUR COMMUNITY.

Work with them! Your community knows your game better than you ever will! And there's no shame in that. But you need to listen. DICE LA immediately became more transparent with its community and it benefited greatly. They created the PTE or Player Test Environment, a, then, revolutionary model that is now used today by several developers for its effectiveness. There is no benefit to being a black box. Let the community actively work with you on the game development. Take feedback seriously. And don't be afraid to make bold moves. Doing something will inevitably upset a few people. Doing nothing upsets everyone. Just don't pull off another drag munitions buff. That will definitely upset everyone.

Now Ubisoft. Rainbow 6 Siege. Its success story is more than its development. It's also a marketing story. But let's talk about a specific instance where Ubisoft risked everything and changed the face of the game forever for the better.

Operation Health.

A tired joke among Rainbow 6 community members, "Operation health is basically a three-month period to we will take to fixing and repairing the game." Now, I say joke because Siege always has its fair share of issues, but let's see what Operation Health is in reference to what you're doing right now and how you could follow in Operation Health's footsteps.

You have stated that there will be no update until 2020. While this might stir up anger by some in the community. I disagree with them. This is acceptable. You have also stated that it will focus on small updates that will improve quality of life.

Here's the issue. My quality of life has improved minimally in this game. On the contrary, for a good week, QoL was much worse than it was before then. All these glitches that were introduced as a result of poor QA testing.

But Operation Health, likewise, was a bold move that angered its community, yet it brought about QoL updates that people can't imagine living without today. It was a clear success. Can you say you're doing the same?

If you say you're going to do something, be serious about it. If we have to wait until 2020 for the next update, we won't mind waiting a bit longer for better QA testing. You did not have to push the April update out in such a rushed manner. It did not affect the game greatly. And at it's launch only brought more problems.

Also much like DICE LA, Ubisoft also created the TTS or Technical Test Server and actively worked with the community to see what needed fixing and how it could be fixed.

I cannot stress this enough.

If you can, please do the same. And if you cannot, at least have an open dialogue with your community. Developer direct. We appreciate your community managers but a developer liaison is what we really need. Let us know what is holding back Ice Planets and Fleet Carriers. We'd love to know. We might be able to help. Don't be an arrogant developer that closes yourself off from the community. You have an opportunity here to set Elite Dangerous up for even more greatness. Don't drop the ball.

I have my doubts that you guys can pull this off. I really do. I've been a player for only six months, and experienced so much good in this game, but I've studied your development over the game's lifespan and have experienced its problems firsthand. I'm sure you won't succeed unless you change.

This is a plea. There is no shame in using your community's ideas, to take advice from the experts in your community. In your current state, you don't deserve the community that you've fostered, because you aren't respecting the community the way you should. Listen to us. We can help you help us. The game will improve greatly, and the community will respect you that much more for that.

Love,

Some commander, hoping for change
You forgot to mention constant and ongoing public banning in R6S. ;)
 
It actually makes me sad to see how much salt they get on their Facebook page and livestreams...it's far more worst than SC & NMS.

This game is amazing (even with the bugs), FDev community team is awesome but the big guys up there should really re-think their way to interact with us.
please don't spoil the fun. they'll survive, no worries, and don't doubt for a moment they are getting 1st world qualified worker salary for their work, and that's just the grunts. this is just cause and effect, just the cause seems to have been invisible in plain sight for 5 years.

i totally vouch for this game. although it's about time it is made clear it is NOT a multiplayer game. it is something weird, but beautiful, that people take way too seriously.
 
I dream of the day when FDev will wake up and involve us more in their decisions and development process like many other devs do...
Dude they already got your money. All they expect from you is some sweet skins money and an expansion when it appears.

If you wont others will.

I dont expect a say in how Tesco is run just because I bought a pound of grapes from them last week.
 
The HUD thing is mainly because it messes up certain menu views. So like my Cmdr looks purple in the Codex menu in my blue HUD scheme or whatever. Doesn't look very pro.

It's clearly not beyond them technically to put the current HUD mods in-game as they are (it's just some RGB entries or whatever).

The bigger thing would be untangling the UI clash. And can't blame them for having bigger fish to fry. (iirc they did fix the colour bleed on the station menu NPC faces, just so the mods looked better, but clearly there are other clashes).

Kinda amazed that was the platform from which you dived into this 'dev competence' meltdown tbh. Do you have trouble playing the game due to colour-blindness?
 
The HUD thing is mainly because it messes up certain menu views. So like my Cmdr looks purple in the Codex menu in my blue HUD scheme or whatever. Doesn't look very pro.

It's clearly not beyond them technically to put the current HUD mods in-game as they are (it's just some RGB entries or whatever).

The bigger thing would be untangling the UI clash. And can't blame them for having bigger fish to fry. (iirc they did fix the colour bleed on the station menu NPC faces, just so the mods looked better, but clearly there are other clashes).

Kinda amazed that was the platform from which you dived into this 'dev competence' meltdown tbh. Do you have trouble playing the game due to colour-blindness?
Nope. I don't personally have colorblindness but have friends that do. That and hackers managed to figure out how to change hud color without messing up the other visuals in game. That's why I'm kind of mad.
 
Nope. I don't personally have colorblindness but have friends that do. That and hackers managed to figure out how to change hud color without messing up the other visuals in game. That's why I'm kind of mad.
Recently? Got a link to that mod? Only versions I'm aware of all have that issue.

EDIT: Ah ok, the stuff mentioned in the hacker thread.

Support say weird things on a tech front sometimes, I wouldn't take the 'near impossible' bit there particularly seriously. It could be a fob off ('we don't have the resources right now' / 'we're going to change the UI again' etc). In the past they've said beige planets were for science and other telephone game stuff that didn't pan out.

Ultimately this is still a fairly strange thing to go nuclear over.
 
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They’ve also had greater priorities for the last 4 years that they can’t manage to let you share cosmetics between accounts.

What’s even more mind boggling is it’s not done between console and pc accounts.. they’re very consciously linked to existing accounts, and the infrastructure that implements them is entirely on frontiers side. The store is a web browser pointing at what server...

Frontier and trust is definitely a fluid concept.

You can white knight they need to make money, but are also screwing you to do it. A better selection in the store I would have figured as the ethical way.
 
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They’ve also had greater priorities for the last 4 years that they can’t manage to let you share cosmetics between accounts.

What’s even more mind boggling is it’s not done between console and pc accounts.. they’re very consciously linked to existing accounts, and the infrastructure that implements them is entirely on frontiers side. The store is a web browser pointing at what server...

Frontier and trust is definitely a fluid concept.

You can white knight they need to make money, but are also screwing you to do it. A better selection in the store I would have figured as the ethical way.
Just curious I have been knocking around the blocks for a few years, when did they say they would or were working on shared cosmetics? I always had it down as a no-no. Nearest I saw was the 3 commanders pre-order post kickstarter but before launch.That got removed before launch though!

Simon
 
Nope. I don't personally have colorblindness but have friends that do. That and hackers managed to figure out how to change hud color without messing up the other visuals in game. That's why I'm kind of mad.
I'm more interested in this idea that the devs "say that it's impossible given how the code was implemented". Really? Of course its not impossible, I can't imagine them saying such a thing. Saying they aren't going to do it, or they have nothing to announce at the moment (as they do when there's nothing to announce) isnt the same as impossible.

I dunno. Seems an odd thing to tip someone over the edge.

It sounds more like the recent 3rd party videos explaining hacks have shaken your confidence in the game, for whatever reason. A game that's been out since 2014. I dont think any of this is actually new though, botting and hacking are hardly a new thing. How long have you been playing?

I've been a player for only six months, and experienced so much good in this game, but I've studied your development over the game's lifespan and have experienced its problems firsthand. I'm sure you won't succeed unless you change.
Six months. I wish I could express myself in the more robust manner I usually do outside this forum. But really. During your six months out of the five years the game has been going, you've become disillusioned with the devs? And in a last desperate act before disaster inevitably strikes, you've written an essay to save this most important part of your last six months by telling the devs they aren't up to the standards you expect?

Wow.

Man, you would have loved the game in 2014. I mean, it's obviously got worse. Hasn't it? Must have. Presumably?

Otherwise, this makes no sense.
 
The HUD thing could very well be problematic to a clean game. Hack the hell out of it and be willing to live with the results, you could probably get away with doing a lot of things that the game designers don't consider "roll out" worthy changes.
 
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