[1.10.1] Inventory Menu Navigation Lag

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Thread: Inventory Menu Navigation Lag

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  1. #1

    Inventory Menu Navigation Lag

    Severity
    Minor

    Frequency
    Once

    Area of Game Affected
    Text and User Interface

    Description
    When opening the Scenery, Shops or Building menus, the game freezes and the items are very slow to load. This is even on an empty map. Each time the menu is closed and re-opened, the same lag occurs.

    I don't remember experiencing this issue early 2018 when I purchased the game. It seems that at some point an update caused this lag to start happening for me. Unfortunately I cannot pinpoint the exact update as I don't always play regularly.

    My gut reaction (as a developer) is that these inventory models are not being cached efficiently. It's totally understandable if the first menu load is slow, but after that all of these items should be cached. I have 32GB of DDR4, there is plenty of room.

    I don't experience performance issues in any other area of the game. I have noticed when the menu opens that my CPU and GPU load drop to near-zero, and go back up once the menu is finally open. My SSD usage goes up moderately but it is not significant. There has got to be something here that isn't optimized.

    I have ensured all of my firmware/drivers are up-to-date. I'll be attaching a dxdiag and video if possible.

    Please let me know if I can provide more information to help resolve this issue, it's the only problem I have with the game! Thanks!


    Steps to Reproduce
    1) Open a new sandbox park
    2) Open the building, scenery or shops menus
    3) Observe lag when opening the menus and scrolling through items
    4) Observe that closing and re-opening the menus is just as slow

  2. #2
    It's probably the same problem everyone is experiencing in very large parks (although you say the same happens with empty parks on your side (I don't have that in my game, only with larger parks).

    https://forums.planetcoaster.com/sho...e-1-8-2-update

    Did you subscirbe to TMT items? Those create lag to.

    Frontier is still figuring out what is going on. (at least that is what I tell myself).

  3. #3

    DXDiag Info and Video

    Here's a video of the issue:

    https://www.dropbox.com/s/3c2bnowy7j...-menu.mp4?dl=0

    Focus on the sound of when the menu click happens, and how long it takes for the UI to respond.

    Here's my dxdiag:

    Code:
    ------------------
    System Information
    ------------------
          Time of this report: 2/11/2019, 09:33:22
                 Machine name: OFFICECOMPUTER
                   Machine Id: {5E89AB39-A0A9-4186-92DB-5E7B6A2809AF}
             Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
                     Language: English (Regional Setting: English)
          System Manufacturer: System manufacturer
                 System Model: System Product Name
                         BIOS: 4207 (type: UEFI)
                    Processor: AMD Ryzen 5 1400 Quad-Core Processor            (8 CPUs), ~3.2GHz
                       Memory: 32768MB RAM
          Available OS Memory: 32700MB RAM
                    Page File: 6329MB used, 31234MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 144 DPI (150 percent)
           System DPI Setting: 144 DPI (150 percent)
              DWM DPI Scaling: UnKnown
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
               DxDiag Version: 10.00.17134.0001 64bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
               Card name: Radeon RX 580 Series
            Manufacturer: Advanced Micro Devices, Inc.
               Chip type: AMD Radeon Graphics Processor (0x67DF)
                DAC type: Internal DAC(400MHz)
             Device Type: Full Device (POST)
              Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_34181462&REV_E7
           Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
     Device Problem Code: No Problem
     Driver Problem Code: Unknown
          Display Memory: 20426 MB
        Dedicated Memory: 4076 MB
           Shared Memory: 16350 MB
            Current Mode: 3840 x 2160 (32 bit) (29Hz)
             HDR Support: Not Supported
        Display Topology: Internal
     Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
         Color Primaries: Red(0.634289,0.341320), Green(0.312023,0.636242), Blue(0.158703,0.062023), White Point(0.313000,0.329602)
       Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
            Monitor Name: Generic PnP Monitor
           Monitor Model: U28E590
              Monitor Id: SAM0C4E
             Native Mode: 3840 x 2160(p) (30.000Hz)
             Output Type: HDMI
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
          Advanced Color: Not Supported
             Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0338885.inf_amd64_648d9ae54bb276d8\B338884\amdxc64.dll
     Driver File Version: 25.20.15017.1010 (English)
          Driver Version: 25.20.15017.1010
             DDI Version: 12
          Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
            Driver Model: WDDM 2.4
     Graphics Preemption: Primitive
      Compute Preemption: DMA
                Miracast: Not Supported by Graphics driver
     Hybrid Graphics GPU: Not Supported
          Power P-states: Not Supported
          Virtualization: Paravirtualization 
              Block List: No Blocks
      Catalog Attributes: Universal:False Declarative:False 
       Driver Attributes: Final Retail
        Driver Date/Size: 1/31/2019 7:00:00 PM, 1959320 bytes
             WHQL Logo'd: n/a
         WHQL Date Stamp: n/a
       Device Identifier: {D7B71EE2-249F-11CF-2074-B12E5CC2D435}
               Vendor ID: 0x1002
               Device ID: 0x67DF
               SubSys ID: 0x34181462
             Revision ID: 0x00E7
      Driver Strong Name: oem45.inf:cb0ae414b1258a48:ati2mtag_Polaris10DS:25.20.15017.1010:pci\ven_1002&dev_67df&rev_e7
          Rank Of Driver: 00D12000
             Video Accel: Unknown
             DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeHEVC_VLD_Main10  
          Deinterlace Caps: n/a
            D3D9 Overlay: Not Supported
                 DXVA-HD: Not Supported
            DDraw Status: Enabled
              D3D Status: Enabled
              AGP Status: Enabled
           MPO MaxPlanes: 1
                MPO Caps: Not Supported
             MPO Stretch: Not Supported
         MPO Media Hints: Not Supported
             MPO Formats: Not Supported
        PanelFitter Caps: Not Supported
     PanelFitter Stretch: Not Supported

  4. #4
    Originally Posted by Luuknoord View Post (Source)
    It's probably the same problem everyone is experiencing in very large parks (although you say the same happens with empty parks on your side (I don't have that in my game, only with larger parks).

    https://forums.planetcoaster.com/sho...e-1-8-2-update

    Did you subscirbe to TMT items? Those create lag to.

    Frontier is still figuring out what is going on. (at least that is what I tell myself).
    Hey Luuknoord. I did look at that post, but this issue seems different. I don't experience FPS issues when playing the normal game. Only when opening/closing and navigating these menus. Perhaps it is actually related, but I don't want this to get lost in that thread.

  5. #5
    Ttillage it happens to me as well with the menus but it only takes 15 seconds so it”s not to much of a problem. For some people it is longer than that. For me it takes the same amount of time if it’s in an empty park or not.

  6. #6

    Quick Update

    Update: I removed all of my subscriptions from Steam Workshop, rebooted Steam and Planet Coaster, and the lag slightly better but it still exists.

    Also, somehow the fields I entered when I created this thread got reset, I think when my human verification timed out. Here are the correct values:
    Severity: Moderate
    Frequency: All of the time (100% reproducible)
    Area of Game Affected: Peformance / Text & User Interface

    Please note that this happens on a clean sandbox park, so it does not seem related to general FPS issues others have seen. I have tried reinstalling Planet Coaster from Steam and that didn't help either.

  7. #7
    Yup...ever since the Toolkit update this is the norm. In large files the menus can take 2 or 3 minutes to come up and populate with objects. So with autosaves every 20 minutes or so, you can get 10 minutes or so in between actually building, at least that is what I'm experiencing. It's very frustrating.

  8. #8
    Originally Posted by Fisherman View Post (Source)
    Yup...ever since the Toolkit update this is the norm. In large files the menus can take 2 or 3 minutes to come up and populate with objects. So with autosaves every 20 minutes or so, you can get 10 minutes or so in between actually building, at least that is what I'm experiencing. It's very frustrating.
    we must be using the same system as this sounds just like me. The autosaves lock me up for several minutes as well.

  9. #9
    Originally Posted by wowman View Post (Source)
    we must be using the same system as this sounds just like me. The autosaves lock me up for several minutes as well.
    So, while I don't like doing this...it does help. The pieces I find myself using more in my builds (both scenery and buildings)...I have placed in a 'junk yard' in my park. When I want these pieces there is little lag just grabbing that piece and duplicating it instead of opening the UI tabs and waiting to access that piece. It doesn't help all the time, but I have sped up my builds slightly doing this trick...hopefully just for now.

  10. #10
    Oooo... I like that idea! I gave up for tonight though... two crashes within an hour.

  11. #11
    Originally Posted by Fisherman View Post (Source)
    Oooo... I like that idea! I gave up for tonight though... two crashes within an hour.
    Thank goodness I don't have crash issues while playing, just lag and slow playtime. Only crash I get is when closing the game and everything is saved and safe by then (knock on wood). This is definitely some sort of sync/communication issue in my opinion. The crash I get when closing the game, I also get a warning for while playing the game as well...and its that message that basically makes it sound like the game, or some important communication within the game, is timing out. Of you click the 'no, don't close the game' option, it goes back to playing like nothing happened.

  12. #12
    I have had the same since before TMT.

    Also the Frequency shouldn't be 'once' it should be 'every time'

    It happens with empty parks for me too.

  13. This is the last staff post in this thread. #13
    Hey!

    Sorry for the frustration caused by this issue.

    We are very much aware of it and are currently looking at ways to improve the performance.

  14. #14
    Originally Posted by wowman View Post (Source)
    So, while I don't like doing this...it does help. The pieces I find myself using more in my builds (both scenery and buildings)...I have placed in a 'junk yard' in my park. When I want these pieces there is little lag just grabbing that piece and duplicating it instead of opening the UI tabs and waiting to access that piece. It doesn't help all the time, but I have sped up my builds slightly doing this trick...hopefully just for now.
    Yes! I've been doing the similar with some pieces as well. Because invariably when placing multiples of something the game will hang for a second and it places the item in the wrong spot. So I have to stop, move it, delete it or use 'un-do' and then wait for the menu to reload to select the same piece, so easier to have a copy stored in-game.

    Auto-saves don't fully lock me up, but sure slow things down. I've had the game crashes when closing a few times, but no messages about them. I always make sure to save first before exiting just in case. I only have 8-10 TMT items so load time for the game isn't unbearable, however it's really disappointing to have to limit myself on what I can download - there's some really nice pieces I could probably use but can't for fear of the lag at opening. Sad really, when that's a feature that is meant to strengthen the game...

    I'm very happy to hear the lag and other problems are still being investigated! There had been rumors that supposedly no cause was found so it was kind of being dismissed as probably just something wrong at our end...which seemed extremely strange when it pretty much started happening to people at the same time after an update, which is the one obvious commonality among all the different players computer specs and game files experiencing it...

  15. #15
    Originally Posted by QA-Mitch View Post (Source)
    Hey!

    Sorry for the frustration caused by this issue.

    We are very much aware of it and are currently looking at ways to improve the performance.
    Thanks QA-Mitch! Let us know if we can do anything to help!

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