[1.10] Error: Failed to create D3D Surface for Window. (Start up Error)

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Thread: Error: Failed to create D3D Surface for Window. (Start up Error)

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  1. #1

    Error: Failed to create D3D Surface for Window. (Start up Error)

    Severity
    Severe

    Frequency
    All of the time (100% reproducible)

    Area of Game Affected
    Main Menu Globe/Friends

    Description
    I get a window pop up as soon as I start Planet Coaster. It says:

    Error: Failed to create D3D Surface for Window. No GPU SupportingD4D10_FEATURE_LEVEL_9_1 or higher was found.


    Steps to Reproduce
    1. I start Planet Coaster
    2. The Error Pops Up
    3. I press okay and play the game
    4. Game Crashes (Send bug report)

  2. This is the last staff post in this thread. #2
    Hey ThomasMattOnline,

    Sorry to hear you're having trouble getting into the game.

    Please contact our customer support team for technical assistance: [Customer support]

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