[1.7] 1.7-1.7.2 Crashes

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Thread: 1.7-1.7.2 Crashes

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  1. #1

    1.7-1.7.2 Crashes

    Severity
    Severe

    Frequency
    Rarely

    Area of Game Affected
    Buildings

    Description
    Since version 1.7 (and still not fixed) Planet Coaster is starting to become unreliable to me. Freeze, as in nothing happens, nothing moves and I have to shut down the game. I have a feeling it happens when I am trying to build something but it could have happened when I was trying to put paths too.

    Before 1.7 I have never had Planco crash on me even since alpha. I think.

    Geforce 970, Windows 7 setup.


    Steps to Reproduce
    I am sorry for being vague at best.

  2. #2
    Oh I could add that this happened in parks with 8-10+ rides and lots of people visiting. Not in parks that one just started. The game is overall much slower now too in that sense.
    E dor Planet Coaster! #TeamPC #CosmicCowWow

  3. Click here to go to the next staff post in this thread. #3
    Hey Helena,

    Thanks for your report and sorry to hear you have notice performance degradation to the extent where it locks up your game

    If you are able to provide me with a DxDiag report and a workshop link to a save where you have encountered this, I will be able to investigate this further for you

    To run a DxDiag report follow the steps below:

    - If you are running Windows 7 or higher, go to your TaskBar.
    - Click on, "Start Button".
    - Click on, "Run".
    - In the pop-up window enter DxDiag and hit ok.
    - The DirectX Diagnostic Tool pop-up window should appear.
    - Click on, "Save all information".
    - "Save As" window should be present.
    - Click on, "Save" (The file should be saved to your desktop as DxDiag.txt)
    - Exit the DirectX Diagnostic Tool.

    Thanks in advance!

  4. #4
    I have now installed newer graphics drivers. I have since not gotten any crashes but It has to be said that I only have played 2 hours since. It is still slow.

    It is worst when game is setting up the blueprint object for viewing and moving in the park when I clicked on it in the menu of blueprints.

    DXDIAG result:
    ------------------
    System Information
    ------------------
    Time of this report: 8/7/2018, 02:07:27
    Machine name: CORA
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.180608-0600)
    Language: Swedish (Regional Setting: Swedish)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: To be filled by O.E.M.
    BIOS: BIOS Date: 07/27/15 16:47:39 Ver: 05.0000B
    Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
    Memory: 16384MB RAM
    Available OS Memory: 16334MB RAM
    Page File: 6251MB used, 26412MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 970
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 970
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1
    Display Memory: 4095 MB
    Dedicated Memory: 3072 MB
    Shared Memory: 1023 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Dell 1907FP(Digital)
    Monitor Model: DELL 1907FP
    Monitor Id: DEL4015
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 24.21.0013.9882 (English)
    Driver Version: 24.21.13.9882
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 8/1/2018 11:47:14, 19085184 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5082-11CF-4851-6D111BC2D535}
    Vendor I 0x10DE
    Device I 0x13C2
    SubSys I 0x31601462
    Revision I 0x00A1
    Driver Strong Name: oem56.inf:NVIDIA_Devices.NTamd64.6.1ection007:24.21.13.9882:pci\ven_10de&dev_13c2
    Rank Of Driver: 00E62001
    Video Accel:
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    D3D9 Overlay: Supported
    DXVA-H Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Card name: NVIDIA GeForce GTX 970
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 970
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1
    Display Memory: 4095 MB
    Dedicated Memory: 3072 MB
    Shared Memory: 1023 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Dell 1907FP(Digital)
    Monitor Model: DELL 1907FP
    Monitor Id: DEL4015
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 24.21.0013.9882 (English)
    Driver Version: 24.21.13.9882
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 8/1/2018 11:47:14, 19085184 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5082-11CF-4851-6D111BC2D535}
    Vendor I 0x10DE
    Device I 0x13C2
    SubSys I 0x31601462
    Revision I 0x00A1
    Driver Strong Name: oem56.inf:NVIDIA_Devices.NTamd64.6.1ection007:24.21.13.9882:pci\ven_10de&dev_13c2
    Rank Of Driver: 00E62001
    Video Accel:
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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    D3D9 Overlay: Supported
    DXVA-H Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
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    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware I HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003
    Manufacturer I 1
    Product I 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 12:44:23, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller I n/a
    Vendor/Product I n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller I n/a
    Vendor/Product I n/a
    FF Driver: n/a

    Device Name: Microsoft Nano Transceiver 1.1
    Attached: 1
    Controller I 0x0
    Vendor/Product I 0x045E, 0x07FD
    FF Driver: n/a

    Device Name: Microsoft Nano Transceiver 1.1
    Attached: 1
    Controller I 0x0
    Vendor/Product I 0x045E, 0x07FD
    FF Driver: n/a

    Device Name: Microsoft Nano Transceiver 1.1
    Attached: 1
    Controller I 0x0
    Vendor/Product I 0x045E, 0x07FD
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product I 0x1106, 0x3038
    | Matching Device I usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device I *pnp0303
    | Service: i8042prt
    |
    + HID Keyboard Device
    | Vendor/Product I 0x045E, 0x07FD
    | Matching Device I hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device I root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product I 0x045E, 0x07FD
    | Matching Device I hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device I root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 71.3 GB
    Total Space: 457.8 GB
    File System: NTFS
    Model: TOSHIBA-TR150 ATA Device

    Drive:
    Free Space: 6.8 GB
    Total Space: 114.5 GB
    File System: NTFS
    Model: Corsair Force 3 SSD ATA Device

    Drive: E:
    Free Space: 279.4 GB
    Total Space: 476.9 GB
    File System: NTFS
    Model: ST3500418AS ATA Device

    Drive: F:
    Free Space: 40.4 GB
    Total Space: 228.9 GB
    File System: NTFS
    Model: INTEL SSDSC2BW240A4 ATA Device

    --------------
    System Devices
    --------------
    Name: Intel(R) 100 Series/C230 Series Chipset Family Thermal subsystem - A131
    Device I PCI\VEN_8086&DEV_A131&SUBSYS_88881458&REV_31\3&11583659&0&A2
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #1 - A110
    Device I PCI\VEN_8086&DEV_A110&SUBSYS_50011458&REV_F1\3&11583659&0&E0
    Driver: n/a

    Name: VIA Rev 5 or later USB Universal Host Controller
    Device I PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_62\5&1BD60B2E&0&0000DA
    Driver: n/a

    Name: Intel(R) USB 3.0 eXtensible Host Controller
    Device I PCI\VEN_8086&DEV_A12F&SUBSYS_50071458&REV_31\3&11583659&0&A0
    Driver: n/a

    Name: Standard AHCI 1.0 Serial ATA Controller
    Device I PCI\VEN_8086&DEV_A102&SUBSYS_B0051458&REV_31\3&11583659&0&B8
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device I PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_15\01000000684CE00000
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family SMBus - A123
    Device I PCI\VEN_8086&DEV_A123&SUBSYS_50011458&REV_31\3&11583659&0&FC
    Driver: n/a

    Name: Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers - 191F
    Device I PCI\VEN_8086&DEV_191F&SUBSYS_50001458&REV_07\3&11583659&0&00
    Driver: n/a

    Name: NVIDIA GeForce GTX 970
    Device I PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1\4&2DB3ECDA&0&0008
    Driver: n/a

    Name: High Definition Audio Controller
    Device I PCI\VEN_8086&DEV_A170&SUBSYS_A1821458&REV_31\3&11583659&0&FB
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PMC - A121
    Device I PCI\VEN_8086&DEV_A121&SUBSYS_50011458&REV_31\3&11583659&0&FA
    Driver: n/a

    Name: Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
    Device I PCI\VEN_8086&DEV_1901&SUBSYS_50001458&REV_07\3&11583659&0&08
    Driver: n/a

    Name: High Definition Audio Controller
    Device I PCI\VEN_10DE&DEV_0FBB&SUBSYS_31601462&REV_A1\4&2DB3ECDA&0&0108
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Root Port #19 - A169
    Device I PCI\VEN_8086&DEV_A169&SUBSYS_50011458&REV_F1\3&11583659&0&DA
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #13 - A11C
    Device I PCI\VEN_8086&DEV_A11C&SUBSYS_50011458&REV_F1\3&11583659&0&EC
    Driver: n/a

    Name: ASMedia USB3.1 eXtensible Host Controller
    Device I PCI\VEN_1B21&DEV_1242&SUBSYS_50071458&REV_00\4&1C6F5F04&0&00E0
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Root Port #17 - A167
    Device I PCI\VEN_8086&DEV_A167&SUBSYS_50011458&REV_F1\3&11583659&0&D8
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #9 - A118
    Device I PCI\VEN_8086&DEV_A118&SUBSYS_50011458&REV_F1\3&11583659&0&E8
    Driver: n/a

    Name: PCI standard PCI Express to PCI/PCI-X Bridge
    Device I PCI\VEN_1B21&DEV_1080&SUBSYS_00000000&REV_04\4&B93B4A2&0&00DA
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family LPC Controller (Z170) - A145
    Device I PCI\VEN_8086&DEV_A145&SUBSYS_50011458&REV_31\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #5 - A114
    Device I PCI\VEN_8086&DEV_A114&SUBSYS_50011458&REV_F1\3&11583659&0&E4
    Driver: n/a

    Name: VIA USB Enhanced Host Controller
    Device I PCI\VEN_1106&DEV_3104&SUBSYS_31041106&REV_65\5&1BD60B2E&0&0200DA
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device I PCI\VEN_8086&DEV_A13A&SUBSYS_1C3A1458&REV_31\3&11583659&0&B0
    Driver: n/a

    Name: Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #4 - A113
    Device I PCI\VEN_8086&DEV_A113&SUBSYS_50011458&REV_F1\3&11583659&0&E3
    Driver: n/a

    Name: VIA Rev 5 or later USB Universal Host Controller
    Device I PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_62\5&1BD60B2E&0&0100DA
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

    WDM Streaming Rendering Devices:
    HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    Audio Renderers:
    Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.23709
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
    DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
    E dor Planet Coaster! #TeamPC #CosmicCowWow

  5. Click here to go to the next staff post in this thread. #5
    Hey Helena,

    Thank you for providing the DxDiag report! Can you please verify the game files via Steam and see if this resolves the issue for you. You can do this by navigating to Planet Coaster in your Steam library and right clicking -> Properties -> Local Files -> Verify Integrty of Game Files...

    If this does not resolve the issue, I'd advise reinstalling your graphics driver and selecting 'Clean Install'. You can do this by selecting 'Custom Install' and then select the Clean Install option. If this also doesn't resovle the issue, I'd then advise rolling back your drivers to a version before 398.82 (we've had a couple of issues with our games and players running the new Nvidia 398.82 driver).

    If after trying all this the issue still persists, please do let me know and I can investigate this further for you!


  6. #6
    Hello again!

    The DXDiag above is of the setup when I have updated the graphics drivers. I had problems before that and sadly I do not have DXdiag of that. I haven't had any crashes so far on the newer one. A little sluggish at moments but no freeze.

    I have done the integrity check and it checked out. I will try out the other options if the game freeze again.
    E dor Planet Coaster! #TeamPC #CosmicCowWow

  7. This is the last staff post in this thread. #7
    Hey Helena,

    Glad to hear that this seems to of resolved itself for the time being! If you do hit a crash again, please do submit the crash reporter and link this thread. Once you have submitted the crash reporter please let me know on here and provide me with your SteamID so I can locate your crash report.

    How to find out your 17 digit Steam ID :

    - Open up your Steam client and choose View, then click Settings
    - Choose Interface and check the box that reads, "Display Steam URL address when available"
    - Click OK
    - Now click on your Steam Profile Name and select View Profile

    Your SteamID will be listed in the URL at the top left (it's the really long number at the end.)

    Or you can:
    - Open your file directory
    - Navigate to C:\Users\%USERNAME%\Saved Games\Frontier Developments\Jurassic World Evolution\
    - Within this folder you should see another folder with a long number as the folder's title (17 digits)
    - This is your Steam ID



  8. #8
    The problem is that it never crashed, but froze that I had to shut it down through task manager. So, no box telling it has crashed, so to say. :/ But if there's some kind of log to fish somewhere just let me know.
    E dor Planet Coaster! #TeamPC #CosmicCowWow

  9. #9
    When it freezes does it say 'Saving' at the top right corner?

    Shane

  10. #10
    No. And yes I have had game go slow and seeing that "saving" I understood why. But in the freezing it was actual freezing and no change on the screen. If I recall correct even the mouse pointer froze but not 100% there.
    E dor Planet Coaster! #TeamPC #CosmicCowWow

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